Last updated: 23 July 2026
Pharmacy Weight Loss Scissett | GPhC No. 9012511 | Last updated: July 2026
We are committed to protecting your personal information and handling it responsibly. This policy explains what data we collect, how we use it, and your rights as a patient and website visitor. Please read it carefully before using our services.
Pharmacy Weight Loss Scissett is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Scissett and across the UK. As a regulated healthcare provider, we process personal and clinical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We act as the Data Controller for all information collected through our services.
When you use our website or services, we may collect the following types of information:
Personal Information: Your full name, date of birth, address, email address, and telephone number.
Health Information: Medical history, current medications, weight, BMI, and other clinical details required to assess suitability for weight loss treatments.
Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical Data: IP address, browser type, device information, and pages visited, collected automatically when you browse our website.
We use your information for the following purposes:
Providing healthcare services: To assess your suitability for treatment, for our pharmacist to review and approve your consultation, and to dispense and dispatch your medication. Once approved by our pharmacist, orders are delivered within 1 working day.
Communication: To send order confirmations, prescription updates, and important health or service-related notifications.
Legal compliance: To meet our obligations as a GPhC-registered pharmacy, including maintaining accurate clinical records as required by law.
Service improvement: To analyse website usage and improve the quality of our services, always in an anonymised or aggregated manner where possible.
We process health data under the lawful basis of providing healthcare services and fulfilling our legal obligations as a registered pharmacy. All other personal data is processed on the basis of contractual necessity or legitimate interests.
Our website uses cookies to ensure it functions correctly and to improve your experience. Cookies are small text files stored on your device. We use essential cookies to operate the site, analytical cookies to understand how visitors use our services, and functional cookies to remember your preferences.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described.
We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:
Delivery partners: We share your name and delivery address with our courier service to dispatch your medication securely.
Payment processors: Your payment details are handled by our secure, PCI-compliant payment provider.
Healthcare professionals: In certain clinical circumstances, we may share relevant information with other healthcare providers involved in your care, always in line with our professional and legal obligations.
Legal requirements: We may disclose information if required to do so by law, regulatory bodies, or to protect the safety of our patients and staff.
All third parties we work with are required to handle your data securely and in compliance with UK data protection law.
We retain patient records for a minimum of eight years following your last interaction with our service, in line with NHS and GPhC guidelines. Technical and website data is held for a shorter period unless otherwise required. When data is no longer needed, it is securely deleted or anonymised.
Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, ask for your data to be deleted where appropriate, object to or restrict how we process your data, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below and we will respond promptly.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact our team:
Pharmacy Weight Loss Scissett
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours.